Reel Scout Privacy Policy
At Reel Scout, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy describes how we collect, use, and safeguard the information you provide to us when you use our website, services, and interact with us in any way. By accessing or using our services, you consent to the practices described in this policy.
1. Information We Collect
We collect several types of information from and about users of our services, including:
- Personal Information: This includes your name, email address, phone number, and any other information you voluntarily provide to us when you create an account, fill out a form, or contact us.
- Usage Data: We automatically collect information about your interactions with our website, such as the pages you visit, the links you click, the time you spend on each page, your IP address, browser type, and operating system.
- Location Data: With your consent, we may collect information about your device's location to provide location-based services, such as suggesting nearby filming locations.
- Cookies and Similar Technologies: We use cookies, web beacons, and other tracking technologies to collect information about your browsing behavior and preferences. You can control cookies through your browser settings, but disabling them may affect your experience on our website.
2. How We Use Your Information
We use the information we collect for various purposes, including:
- Providing and Improving Our Services: We use your information to operate, maintain, and improve our website and services, personalize your experience, and provide customer support.
- Communicating with You: We may use your contact information to send you important updates, newsletters, marketing materials, and other information about our services. You can opt out of receiving marketing emails at any time.
- Analyzing Usage Trends: We analyze usage data to understand how our website and services are being used, identify areas for improvement, and develop new features.
- Protecting Our Rights: We may use your information to enforce our terms of service, prevent fraud, and protect our rights and the rights of others.
- Legal Compliance: We may disclose your information to comply with applicable laws, regulations, or legal processes.
3. How We Share Your Information
We may share your information with the following types of third parties:
- Service Providers: We may share your information with trusted service providers who assist us in operating our website, providing our services, and conducting our business. These service providers are contractually obligated to protect your information and only use it for the purposes we specify. Examples include hosting providers, email marketing platforms (like Mailchimp), analytics services (like Google Analytics), and customer support software.
- Business Partners: We may share your information with business partners who offer complementary services or products that may be of interest to you. We will only do so with your consent.
- Legal Authorities: We may disclose your information to legal authorities if required to do so by law or in response to a valid legal request.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.
4. Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:
- Encryption: We use encryption to protect sensitive information transmitted online.
- Firewalls: We use firewalls to protect our systems from unauthorized access.
- Access Controls: We restrict access to personal information to authorized personnel only.
- Regular Security Audits: We conduct regular security audits to identify and address vulnerabilities.
Despite these measures, no method of transmission over the internet or method of electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your information.
5. Your Rights
You have the following rights regarding your personal information:
- Access: You have the right to access the personal information we hold about you.
- Correction: You have the right to correct any inaccurate or incomplete personal information we hold about you.
- Deletion: You have the right to request that we delete your personal information.
- Objection: You have the right to object to the processing of your personal information.
- Restriction: You have the right to restrict the processing of your personal information.
- Data Portability: You have the right to receive your personal information in a structured, machine-readable format and to transmit it to another controller.
To exercise these rights, please contact us at privacy@reelscout.com. We will respond to your request within a reasonable timeframe.
6. Children's Privacy
Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately at privacy@reelscout.com. If we become aware that we have collected personal information from a child under the age of 13, we will take steps to delete it.
7. International Data Transfers
Your information may be transferred to and processed in countries outside of your country of residence, including countries that may not have the same level of data protection as your country. We will take appropriate measures to protect your information in accordance with this Privacy Policy and applicable law.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will post any changes on our website and update the "Last Updated" date below. Your continued use of our services after the posting of changes constitutes your acceptance of the revised Privacy Policy.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Reel Scout
Attn: Privacy Officer
555 Sunset Boulevard
Los Angeles, CA 90028
privacy@reelscout.com
(323) 555-FILM
Last Updated: October 26, 2025