Privacy Policy

Information We Collect

At Stellaris Studios, located at 1200 Brickell Avenue, Miami, FL 33131, we collect several types of information to provide and improve our photography services. This information includes:

• Personal Information: This includes your name, email address, phone number, and postal address, which you provide when you contact us, book a session, or subscribe to our newsletter. For example, if you are planning a destination wedding in Key Biscayne and contact us to inquire about our wedding photography packages, we will collect your name, contact information, and wedding date to respond to your inquiry.
• Payment Information: When you make a payment for our services, we collect necessary payment details, such as credit card information or bank account details. All payment transactions are processed through secure third-party payment processors like Stripe or PayPal, ensuring your financial data is protected.
• Photographic and Video Content: We collect and store the photographs and videos we take during your sessions or events. These may include portraits, event coverage, and commercial photography. These images are stored securely and used to fulfill our service agreement with you.
• Website Usage Data: We collect data about your interactions with our website, including your IP address, browser type, operating system, pages visited, and the dates and times of your visits. This information helps us understand how users navigate our site and improve its functionality. We use tools like Google Analytics to track this data, which helps us optimize our website for a better user experience.
• Cookies and Similar Technologies: We use cookies to enhance your browsing experience, personalize content, and analyze website traffic. Cookies are small text files stored on your device that help us remember your preferences and understand how you use our website. You can manage your cookie preferences through your browser settings. Please refer to our Cookies Policy for more information.
• Communication Data: We retain records of our communications with you, including emails, phone calls, and chat logs. This helps us provide better customer support and address any questions or concerns you may have. For example, if you have a question about retouching services after a portrait session, we will retain the email exchange to ensure we address your concerns effectively.

How We Use Your Information

We use the information we collect for various purposes, all aimed at providing you with the best possible service and experience:

• Providing Services: We use your personal information to schedule sessions, deliver photographs and videos, and provide customer support. For instance, if you book a family portrait session at our Miami studio, we use your contact information to confirm the appointment, send reminders, and deliver the final images.
• Improving Our Services: We analyze website usage data and customer feedback to improve our services, website, and marketing efforts. This includes optimizing our website design, enhancing the user experience, and developing new photography services based on customer demand.
• Marketing Communications: With your consent, we may send you promotional emails about new services, special offers, or upcoming events. You can opt-out of receiving these emails at any time by clicking the unsubscribe link in the email or contacting us directly.
• Payment Processing: We use your payment information to process transactions and prevent fraud. All payment transactions are processed securely through trusted third-party payment processors.
• Legal Compliance: We may use your information to comply with legal obligations, such as responding to subpoenas or court orders, or to protect our rights and the rights of others.
• Personalization: We use cookies and other technologies to personalize your experience on our website, such as remembering your language preferences and showing you content that is relevant to your interests.

Data Security

We take the security of your information very seriously. We implement a variety of security measures to protect your data from unauthorized access, use, or disclosure. These measures include:

• Encryption: We use encryption to protect sensitive information, such as payment details, during transmission and storage. Our website uses SSL encryption to ensure that your data is transmitted securely.
• Access Controls: We restrict access to your personal information to authorized personnel only. Our employees are trained on data security best practices and are required to adhere to strict confidentiality policies.
• Firewalls: We use firewalls to protect our systems from unauthorized access and cyber threats. Our network infrastructure is continuously monitored to detect and prevent security breaches.
• Regular Security Audits: We conduct regular security audits and vulnerability assessments to identify and address potential security risks.
• Physical Security: Our studio is equipped with physical security measures, such as surveillance cameras and alarm systems, to protect against unauthorized access.
• Data Retention: We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Your Rights

You have certain rights regarding your personal information. These rights include:

• Access: You have the right to request access to the personal information we hold about you.
• Correction: You have the right to request that we correct any inaccuracies in your personal information.
• Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.
• Objection: You have the right to object to the processing of your personal information for certain purposes, such as marketing.
• Restriction: You have the right to request that we restrict the processing of your personal information under certain circumstances.
• Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller.
• Withdrawal of Consent: If we are processing your personal information based on your consent, you have the right to withdraw your consent at any time.

To exercise any of these rights, please contact our Data Protection Officer, Elena Ramirez, at [email protected] or call us at (305) 555-7468. We will respond to your request within 30 days.

If you believe that we have not complied with your data protection rights, you have the right to lodge a complaint with a supervisory authority. In the United States, the relevant supervisory authority is the Federal Trade Commission (FTC).

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any changes on our website and update the "Last Updated" date at the top of this policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Last Updated: October 26, 2025

Contact Information

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Stellaris Studios
1200 Brickell Avenue
Miami, FL 33131
Email: [email protected]
Phone: (305) 555-7468